Shannon began her career in the human services in 2001. She moved to Iowa in 2004 to work at Camp Courageous where she served as the Respite Care/Volunteer Director. Upon leaving Camp, Shannon worked as a 911 Dispatcher, and then went back to the recreation field as Assistant Director of Parks & Recreation in Monticello. The desire to work with people with disabilities again drew her to Discovery Living in February 2022 when she was hired as a Community Living Coordinator.

Shannon has a Bachelor of Science in Parks, Recreation and Tourism from West Virginia University and a Bachelor of Arts from the University of Northern Iowa in Therapeutic Recreation.

In her free time, Shannon serves as a firefighter and EMT on her local fire department and ambulance service. She is a proud Dog Mom to Diamond and Sue.